Nathan Eddy

Nathan Eddy

About the Author:

Nathan Eddy is a Berlin-based filmmaker and freelance journalist specializing in enterprise IT and security issues, health care IT and architecture.

Articles by Nathan Eddy

workers, emplyees, fear of ai,

AI Fears Among Workers on the Rise

November 13, 2024

As artificial intelligence (AI) reshapes workplace roles at an unprecedented rate, many businesses — and their employees — are concerned about its impact and find it challenging to keep pace with the changes.

VCAs, customer, customer experience, AI

AI-Powered Chatbots Leave Consumers Cold

November 8, 2024

Consumer mistrust in AI remains a significant hurdle for brands integrating the technology into customer service, according to a Five9 and Team Lewis survey.

Executives Focus on Minimizing Bias in AI

November 6, 2024

Artificial intelligence (AI) is poised to lead the tech landscape in the year ahead, with 58% of technology leaders identifying it as the most critical area of technology by 2025, according to an IEEE report.

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