Mike Vizard

Mike Vizard

About the Author:

Mike Vizard is a veteran IT journalist with more than 25 years of experience covering the technology industry, having previously served as Editor-in-Chief of both CRN and InfoWorld and as editorial director for Ziff-Davis Enterprise, where he oversaw titles including eWEEK, CIO Insight and Baseline. Over his career he has also edited or contributed to a wide range of enterprise technology publications, including IT Business Edge, Channel Insider, ComputerWorld, TMCNet and Digital Review, and he later led editorial for CTOEdge.com. His reporting and analysis span software development, cloud computing, cybersecurity, IT channel strategy and, more recently, artificial intelligence and DevOps practices. A recognized voice in enterprise IT journalism, Vizard is known for tracking emerging technology trends as they move from early adoption into mainstream enterprise use. He now serves as Chief Content Officer for Techstrong Group, where he oversees editorial strategy across the full network — DevOps.com, Security Boulevard, Cloud Native Now, Digital CxO, Techstrong.ai, TechStrong.IT, Techstrong Semi and PlatformEngineering.com — in addition to writing and hosting content for Techstrong TV and the Techstrong Gang podcast.

Articles by Mike Vizard

Strata, ServiceNow, Red Hat, people.ai, DataVoyager, Glean, ServiceNow, Visa, MCP, AI news

People.ai Sentiment Analytics Tool Applies AI to Sales Forecasting

October 2, 2025

People.ai has launched an AI-powered forecasting tool that integrates with Salesforce to improve revenue predictions. By applying sentiment analysis, risk scoring, and engagement insights, it eliminates bias in sales forecasts and frees teams to focus on selling.

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ServiceNow Adds AI Experience Interface to Manage Agentic Workflows

September 30, 2025

ServiceNow has introduced AI Experience, a framework for building, deploying, and managing AI agents within its Now SaaS platform. The system provides a unified interface for data, AI models, and workflows, supported by the AI Control Tower for governance. New agents include AI Voice, AI Web, AI Data Explorer, and AI Lens, aimed at automating routine tasks and reducing tool sprawl.

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