About the Author: Srikrishnan Ganesan

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Srikrishnan Ganesan is the co-founder and CEO of Rocketlane, a purpose-built PSA and client onboarding platform that helps businesses deliver predictable outcomes, accelerate time-to-value, and improve team utilization and project profitability. Sri has a strong passion for customer experience (CX) and startups. His professional journey includes founding and scaling SaaS businesses over the last decade. Prior to Rocketlane, he co-founded Konotor, a mobile-first user engagement platform that was acquired by Freshworks in 2015. This acquisition turned out to be a significant growth vector for Freshworks, with the product evolving into what is now known as Freshchat. For a comprehensive understanding of Rocketlane's offerings and impact, please visit their website.
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