
Generative and Conversational AI: Making Fully Autonomous Customer Support Possible
By now, it’s clear that generative and conversational AI in combination are the future of customer support: The revolution is already well underway.
By now, it’s clear that generative and conversational AI in combination are the future of customer support: The revolution is already well underway.
Businesses are quick to join the AI trend, but must be aware that there is no one-size-fits-all and specialized LLMs should be adopted, tailored to any unique requirements.