Synopsis: In this Techstrong AI Leadership Insights video interview series, Amanda Razani speaks with Arturo Buzzalino, VP of products and innovation at Epicor, about the impact of AI in manufacturing.
In this episode of the Techstrong AI Leadership Insights series, Amanda Razani interviews Arturo Buzzalino, VP of Products and Innovation for Epicor, about the impact of AI in the manufacturing industry. Buzzalino explains that while the industry is still in the early stages of AI adoption, the introduction of generative AI and large language models (LLMs) is poised to fundamentally change how humans interact with machines. He discusses how conversational AI is being integrated into manufacturing processes to handle complex, repetitive tasks. An example is Epicor’s work with a Formula 1 team to automate communications with suppliers, enabling rapid decision-making and reducing manual workloads. By using AI to handle mundane tasks, manufacturers can focus on strategic decisions, improving efficiency and productivity.
Buzzalino emphasizes that implementing AI is not just about introducing new technology but about addressing specific problems and enhancing workflows. He warns against jumping on the AI bandwagon without a clear understanding of the return on investment or the real problems that need solving. As AI rapidly advances, Buzzalino predicts that ERP (Enterprise Resource Planning) systems will play a critical role in AI adoption in manufacturing, as they sit at the core of business operations. To prepare for the AI revolution, he advises manufacturers to ensure their data and processes are well-structured, using ERP systems to streamline operations. This foundational work will allow AI to deliver meaningful ROI by leveraging clean, organized data.
