Synopsis: In this AI Leadership Insights interview, Amanda Razani speaks with Eugene Khvostov, CPO of Apptio, about increased AI spending and what business leaders should consider before implementing new AI tools.

In this episode of Techstrong AI Leadership Insight, Amanda Razani interviews Eugene Khvostov, CPO of Apptio, about the evolving landscape of AI spending and adoption. Eugene explains Apptio’s role in helping businesses understand and optimize their technology spend, with a particular focus on cloud and AI expenditures. He emphasizes that when business leaders implement AI, they must focus on the value they aim to deliver, noting that while the potential impact of AI is significant, it often requires constant innovation, iteration, and a clear understanding of costs. As AI evolves, leaders are increasingly concerned about staying ahead of competitors and ensuring that AI is used responsibly, balancing innovation with cost management and security.

Eugene also discusses the rapid advancements in AI technology, including the release of new models like GPT-4, and how businesses can ensure they aren’t left behind. He draws parallels to the early days of cloud computing and highlights the importance of proactively understanding AI costs and governance. Eugene advises business leaders to leverage existing AI frameworks, like the TBM Council and FinOps communities, to track return on investment and better manage AI resources. He concludes by encouraging leaders not to let fear of cost overruns hinder innovation, as AI represents a paradigm shift in delivering customer experiences.

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