Synopsis: In this Techstrong.ai video interview, Karthik Ramgopal, distinguished engineer for LinkedIn, describes how the social media site is using artificial intelligence (AI) to provide a better experience.
In this Techstrong AI video series episode, host Mike Vizard interviews Karthik Ramgopal, a distinguished engineer at LinkedIn, about the company’s integration of AI to enhance user experience. Karthik shares insights into LinkedIn’s strategic approach to implementing AI, emphasizing that the platform has long utilized AI, such as in its “people you may know” feature. With the advent of generative AI, LinkedIn focused on creating products that positively impact its members and customers rather than simply following industry trends. Karthik discusses the balance between leveraging generative AI for broader, more flexible tasks and maintaining high-quality user experiences, noting that while generative AI offers significant potential, it requires extensive fine-tuning and caution due to its propensity for inaccuracies.
The conversation also delves into the future of AI, with Karthik predicting the rise of task-specific AI agents and advanced cognitive memory architectures. He emphasizes the importance of responsible AI use, particularly in mitigating risks like AI hallucinations that could lead to harmful content. The discussion covers the need for realistic expectations and continuous education about AI’s capabilities, as well as the importance of structured output and prompt engineering in ensuring accurate and reliable AI-driven results. Karthik advises engineers to stay informed about AI advancements and to approach AI integration with both optimism and caution, ensuring that the technology enhances user experience while minimizing potential risks.
