Brands Control Most AI Search Citations, New Study Finds
Brands control the vast majority of sources used by AI platforms, challenging the influence of third-party forums in AI searches.
Articles by Jon Swartz
Enterprises Embrace AI While Confronting Data Quality Crisis, Futurum Survey Finds
AI may be job one for enterprise technology strategy but longstanding issues with data quality threaten to derail initiatives, survey finds.
AI in the Workplace: The Confidence Gap Behind Widespread Adoption
AI has rapidly become embedded in workplaces, with 78% of workers now using AI tools in their jobs and nearly two-thirds engaging daily.
Redis Acquires Featureform to Strengthen AI Data Infrastructure
Redis on Thursday announced its acquisition of Featureform, a framework […]
AI Agents Drive Business Growth as Adoption Accelerates: G2 Report
Artificial intelligence (AI) agents are rapidly moving from experimental technology […]
Microsoft Partners with Harvard Medical School to Enhance Copilot’s Health Information Capabilities
Microsoft Corp. is preparing to launch a major update to […]
Lorikeet Launches Multi-Agent AI Platform with Voice Integration for Customer Support
Lorikeet introduces the Team of Agents platform, an AI-driven customer service solution that coordinates multiple agents across channels like voice, chat, email and SMS. Unlike chatbots, it delivers true multi-party resolutions, boosting satisfaction and loyalty for brands like Airwallex and Flex.
The AI Paradox: Executives Push Forward While No One Knows What Comes Next
NEW YORK – It was just another AI show, this […]
Wrike Unveils AI Agents, Enterprise Tools to Transform Workplace Collaboration
Wrike launches AI-powered agents, whiteboard collaboration and enterprise tools to automate workflows, boost productivity and scale work management.
Camunda Unveils AI Agent Orchestration Platform to Bridge Gap Between AI Pilots, Production
Camunda has unveiled new tools to help enterprises safely deploy autonomous AI agents in mission-critical operations. The platform introduces “agentic orchestration” for controlled autonomy, governance, and compliance—bridging the gap between pilot AI projects and real-world enterprise deployment.
