Box Inc. on Thursday introduced its latest generation of artificial intelligence (AI) agents designed for search, deep research and enhanced data extraction — highlighted by Box AI Agent for Microsoft 365 Copilot, to help customers act on Box content directly within Microsoft tools such as Copilot Chat and Microsoft Teams.
Box made the announcements at the company’s annual conference in San Francisco.
“There are major enhancements for powerful agentic capabilities. Just as APIs once connected software, AI agents will change the way we work — and that transformation will be most profound when applied to enterprise content,” Box CEO Aaron Levie said in an interview before the event. “With this next evolution of Box AI, we’re putting the intelligence of millions of files directly into the hands of users and into the AI tools they already use.”
At the core of the new Box AI platform is an agentic reasoning framework designed to make sense of complex content environments while ensuring security as enterprises mull how fast to dive into the use of AI agents that don’t compromise operations, according to Box.
The rise of AI agents is inevitable, industry analysts contend, but only if businesses feel comfortable in the handling and security of their data.
“AI is fundamentally changing how we work, but the real breakthrough will come when it can understand and act on the vast amount of content organizations rely on every day,” said Amy Machado, senior research manager, enterprise content and knowledge discovery strategies at IDC. “With Box’s latest AI advancements, customers will be able to leverage AI to instantly find answers, extract insights, and create new content with their most critical information already securely stored in Box. It’s a big and important step forward in making AI truly useful across the enterprise.”
Integration with Microsoft expands Box AI into Microsoft Teams, Word, PowerPoint and Copilot Chat, allowing customers to securely search, analyze and act on Box content directly within Microsoft’s tools. Box has assiduously pursued and built an ecosystem of AI partnerships that include Google Agentspace, IBM watsonx Orchestrate, Salesforce Agentforce, Slack AI, ServiceNow AI Agent Fabric and Zoom AI Companion.
Developers can also build custom agents that leverage Box content using the Box MCP server, Google ADK and OpenAI Agents SDK. “We are deep into our partnering system,” Levie said.
The new Box AI Agents will be available to customers in coming months, with pricing announced closer to general availability. Customers can sign up for the beta.
